To become part of the Montreux Living care home ‘family’ there are some significant ‘hoops’ for any care home to jump through.
Their experienced senior management team follow a rigorous due diligence process to make sure that the home can meet the exacting standards that are as pre-determined as they are immovable.
The management team, has many years experience in running both single and multi-location care home businesses and those years of exceptional service have been instrumental in creating the philosophy that is now followed by each care home under the control of the Montreux Living team.

Achieving the required standard

All care homes across the UK are subject to scrutiny by a variety of governing bodies. One of those is the CQC, the Care Quality Commission, whose remit is to ensure that care homes provide a consistent level of quality and care, 24 hours a day, 7 days a week. They have the powers to make ‘snap inspections’ and their findings are published on the CQC website. Excellence is therefore required at all times.
As important to their residents is the quality of food and the cleanliness of the surroundings. The Food Standards Agency is charged with inspecting and awarding the appropriate level of certification based on its findings. Well balanced, healthy food, prepared by their own chefs from locally sourced produce means a Montreux Living care home will always aim to achieve the highest possible rating.

Resident care

They are always mindful that whatever they do, they do for their resident guests. They aim to provide a homely, friendly and welcoming environment with as few ‘rules and regulations’ as possible and where those that wish to are able to fully engage in the variety of activities that are available, from bingo, to flower arranging, from visiting entertainers to the regular attendance of the hairdresser.
They promote an environment that is both reassuring and stimulating because age is not an illness or a disorder, it is a natural progression, and we all reach it with differing degrees of energy and enthusiasm. Their desire is to match each individuals circumstances with the appropriate care and consideration.

Inclusive care

Making the decision to move into a care home is a sensitive and difficult one, and one that needs much soul searching and thought. Many will have never experienced a care home ‘at work’ before and they encourage family and relatives to pay them a visit to see first hand the levels of care and the standard of accommodation they offer.
However, making the decision is only the first step of a continuous journey. Maintaining close contact with family and relatives is the cornerstone of a successful relationship that will in turn enable them to deliver the highest level of care for their loved ones. Their 24/7 open door visiting policy is designed to support this process but is carefully managed to respect the needs of their residents.

Carers that care

They are fortunate to have a formidable management team whose knowledge and expertise is guaranteed to keep their homes at the top of their game, but their success is best measured by the dedicated team of nurses, care assistants, chefs, cleaners, maintenance engineers, gardeners, and of course their care home managers that work tirelessly, providing exceptional care, 24 hours a day, to their residents and their families. The vast majority of their staff have worked in their respective homes for many years, providing a stable, reassuring and familiar environment for their residents.

Montreux Living is certainly recommended by Careguidance.